Privacy Policy

Effective date: August 7, 2025

1. Introduction

This Privacy Policy explains how Streaker’s Cleaning (“we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit our website, use the quote calculator, request an estimate, or book services.

2. Information We Collect

a) Information You Provide

• Contact details: name, email address, phone number, billing address.

• Service details: property address, square footage, number of rooms, requested services, preferred dates, special instructions.

• Payment information: when you pay online (payments are processed via third-party payment processors—see “Third-Party Services” below). We do not store full credit card numbers on our servers.

b) Information Collected Automatically

• Usage data: pages visited, timestamps, browser/operating system, IP address, and device identifiers.

• Cookies & similar technologies: for site functionality, analytics, and performance.

3. How We Use Your Information

We use collected information to:

• Provide, manage, and fulfill cleaning services and bookings.

• Calculate estimates through the online calculator.

• Communicate confirmations, reminders, invoices, receipts, and service-related updates.

• Improve our website, services, and customer experience.

• Comply with legal obligations.

4. Legal Basis (where applicable)

If you are in a jurisdiction requiring a legal basis for processing (e.g., GDPR regions), we rely on: consent (for marketing), performance of a contract (for bookings), and legitimate interests (for improving services and preventing fraud).

5. Sharing & Disclosure

We may share personal information with:

• Service providers (e.g., Jobber for scheduling & client management, payment processors for payments, email providers for communications).

• Legal authorities if required by law or to protect rights, safety, or property.

• Business transfers: in connection with a sale, merger, or asset transfer (with notice to affected users).

6. Third-Party Services & Links

Our site may contain links to other sites. We are not responsible for third-party privacy practices. Notable integrations include Jobber (client management). Please review third-party privacy policies for details on their use of your data.

7. Cookies & Tracking

We use cookies and similar tracking technologies to operate the website, collect analytics, remember preferences, and serve targeted or relevant content. You can manage cookie settings through your browser; disabling some cookies may affect site functionality.

8. Data Security

We employ reasonable technical and organizational measures to protect personal information. However, no method of transmission or storage is 100% secure—absolute security cannot be guaranteed.

9. Data Retention

We retain personal data as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods depend on the type of data and purposes of processing.

10. Your Rights (where applicable)

Depending on your jurisdiction, you may have rights to: access, correct, or delete your personal information; restrict or object to processing; obtain a copy of your data; or request data portability. To exercise these rights, contact us at bryan@streakerscleaning.com. We may require verification and are subject to legal exceptions.

11. Marketing Communications

We may send promotional emails if you opt in. You can unsubscribe at any time via an unsubscribe link or by contacting us.

12. Children

Our services are not directed to children under 13. We do not knowingly collect personal data from children. If you believe we have collected such data, contact us to request deletion.

13. Changes to this Policy

We may update this Privacy Policy. We’ll post the updated policy on the website with a revised effective date.

14. Contact Information

If you have questions or wish to exercise your privacy rights, contact:
Streaker’s Cleaning
Phone: (301) 259-1138
Email: bryan@streakerscleaning.com